Customer Service

Terms of Service

Hand Made Process and Shade Variation 

Our glass borders and decos are hand crafted from Art Glass made in the USA. Variations in the size, shade, imperfections, irregular edges are inherent to our products.  This adds to its natural appeal and does not compromise the performance of the product.  There will be variance in each item. 

There will be color tone changes over time as we source the glass and gold.  The sheets of Art Glass can be solid color to highly variegated.  Most of our products are labeled for shade variation .  ( Low  for solids/metallics)  ( Medium to High for Varigated)  We try to ensure that samples are best representative of the our stock, but they do vary from batch to batch.   

Custom Orders 

A 50 % non refundable deposit is required for all large or custom orders to begin production. Payment due on completion and once full payment received we will release the order for shipment.   We cannot accept order cancellations after production has begun.